Royal Mail

Reliable Postal Services with Royal Mail

At Citibox, we’re proud to work with Royal Mail, the UK’s most trusted delivery partner, to offer a seamless and convenient postal service for our customers. Whether you’re sending a letter, returning an online purchase (restrictions apply), or posting an important parcel, you can rely on us to make the process quick and straightforward.

Send Parcels and Letters with Ease

Simply drop your items at any Citibox location and we’ll take care of the rest. We accept a wide range of Royal Mail products, allowing you to choose the service that best suits your needs – from standard delivery to tracked and signed-for/special delivery options.

Safe, Secure, and Convenient

All items are processed securely and passed directly into the Royal Mail network. Our extended access hours mean you can send parcels at a time that works for you, without needing to visit a Post Office.

Perfect for Returns

Need to return an item purchased online? Many retailers offer Royal Mail returns, and Citibox makes dropping them off even easier. Just attach your label (we cannot accept QR codes), and deposit your parcel safely with one of our friendly staff members.